Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Bobb121
from Sc
Verified Purchase:Yes
Software could not handle a lot of basic stuff like our PIN to IRS efficiently
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good product but user interface could be better
on June 14, 2024
Posted by: Good but needs to evolve
from Utah
Verified Purchase:Yes
I’ve been using this tax prep software for years and will continue but there needs to be more shortcuts for navigating and getting to sections
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Samshark 1
from Southern Utah
Verified Purchase:Yes
Overall, the H & R Block software makes tax preparation easy. There are still some glitches that require manually putting things in the proper places, but overall, everything works well and the process is pretty simple.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
EXPENSIVE !!!! Only need a few forms and need to buy Premium to get them. Great if you need the 100's of forms, yet, some only need a few. Let us select what we want !!
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: PeteB
from Myrtle Beach, SC
Verified Purchase:Yes
I have used H&R Block tax software for several years and been completely happy with the program. Easy downloading from major financial institutions especially makes the job easier.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: LAT01
from La Verne, CA
Verified Purchase:Yes
I've been using this for the past few years. Very user friendly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Andy1215
from Eastern Pa.
Verified Purchase:Yes
I’ve been using H&R Block for years now. Couldn’t see myself using any other software. I like how it uses the previous return data to populate a good portion of the new return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Technically Inclned User
from PA
Verified Purchase:Yes
Guidance for the PA state income tax was not definitive, that is,
instructions are incomplete or unclear.
Guidance for federal income tax was fairly clear, but could be improved.
Please add reference to the relevant section of the federal or state code in your explanations.
instructions are incomplete or unclear.
Guidance for federal income tax was fairly clear, but could be improved.
Please add reference to the relevant section of the federal or state code in your explanations.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock