Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Mr Kite
from Rocklin CA
Verified Purchase:Yes
Accurate number-crunching with excellent instructions and FAQs as returns are prepared. Appreciate the immediate notifications of future app updates as tax season progresses.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CrisP1
from Bartonville, Illinois
Verified Purchase:Yes
The software was easy to use, stepped me through the entire process and I felt confident everything was filed appropriately.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Vinh Thu 7
from Oakland,CA
Verified Purchase:Yes
My brother introduced me to this product and helped me to prepare it.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MO Grasshopper
from MO
Verified Purchase:Yes
Been using this for years. Works well for my needs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Mike 70
from Tennessee
Verified Purchase:Yes
Step by step through the process, organized, easy to follow, complete, and submit.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: bengray
from Colorado
Verified Purchase:Yes
Easy to use and it gives you exactly what it says it will.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Rayarch
from San Jose, CA
Verified Purchase:Yes
One year when I bought Premium I got Delux instead and had to pay extra to upgrade since I couldn’t reach anyone to help.
A year ago all of my tax returns for the past 5 years simply disappeared and no one could help find them.
This year I couldn’t get the free state program and had to call for help which I got. And I couldn’t automatically do the updates. Had to pay someone to update the operating system on my computer as the new programs don’t run well or at all on old computers.
I have been able to successfully e file my returns.
I bought the Turbo Tax program this year when the HR Block was not doing well and compared the two returns. Turbo Tax did some things automatically like deducting contributions over 50% for the California return.
But I ended up filing with HR Block because of free federal filing, and I am familiar with it and expect to use it in the future.
A year ago all of my tax returns for the past 5 years simply disappeared and no one could help find them.
This year I couldn’t get the free state program and had to call for help which I got. And I couldn’t automatically do the updates. Had to pay someone to update the operating system on my computer as the new programs don’t run well or at all on old computers.
I have been able to successfully e file my returns.
I bought the Turbo Tax program this year when the HR Block was not doing well and compared the two returns. Turbo Tax did some things automatically like deducting contributions over 50% for the California return.
But I ended up filing with HR Block because of free federal filing, and I am familiar with it and expect to use it in the future.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Blankoienjjdi
Verified Purchase:Yes
I’ve been doing my own taxes for decades so they’re not that frightening to me but having an “electronic “ watch dog that may help me with new laws etc is very helpful.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock