Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
Best in the Business
on April 20, 2026
Posted by: MuhaFiji77
from Richmond VA
Verified Purchase:Yes
I have used H and R Block for years and it is simply the best tool you can use for doing your own taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
could use improvement
on April 20, 2026
Posted by: Anonymous
from Boston
Verified Purchase:Yes
Didn't import previous years rental properties including my depreciation which was a headache. It would also be nice if the interview showed what was completed when looking so that it would be easy to edit at a glance.
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Please fix form 8962 error
on April 20, 2026
Posted by: Anonymous
Verified Purchase:Yes
Please review and fix the error in form 8962: I believe IRS instructions for 8962 form is if the 12 month values in 1095-A are not the same then 8962 cannot use line 11, it has to use line 12 to 23 but H&R software still use line 11 in this case and it flags IRS to reject the on-line submissiion
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Organized very well
on April 20, 2026
Posted by: Saber6
from Pinehurst, NC
Verified Purchase:Yes
I have used the H&R Block software for several years in a row. Makes filing my taxes a lot less intimidating. It is efficient. I am a small business owner.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
This is awesome software!
on April 20, 2026
Posted by: DRJUSMC
from Chandler, AZ
Verified Purchase:Yes
It was easy to input my data and factors to quickly complete my taxes. I had w2s, 1099-Misc, int, B, Div and had Crypto sales.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Somewhat confusing
on April 20, 2026
Posted by: Cat68
from Minnesota
Verified Purchase:Yes
Your online software doesn’t match the software that you purchased before you do your taxes. They are two different things.!!!!!!! They do not carry the same options just saying……..
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
1 out of 5
1
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
View of the data output from the program.
on April 20, 2026
Posted by: Anonymous
Verified Purchase:Yes
I bought this product last year and have a good experience with it. However, they didn't make an improvement of the suggestion. Example, you can't enlarge the page even on read only mode. It will very helpful while you work with numbers to double check before you print. It doesn't have the flexibility.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Turns tax headaches into fun!
on April 20, 2026
Posted by: Anonymous
Verified Purchase:Yes
Have been using H&R Block for years and have been happy with the ease and quality of the final product. Quick to set-up and easy to follow! Makes doing taxes fun!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
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