Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: BABJ
Verified Purchase:Yes
You did not figure my state income tax correctly. I did not receive the refund you said I would.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, June 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: nofines24
Verified Purchase:Yes
Although I still owed a fair amount of money, it was easy to use, simple, and asked follow up questions to try to find savings. The document import didn't work for me, but it was easy enough to find the numbers to punch in manually since it's all clearly labeled by line/item.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: girlllll
from NYC
Verified Purchase:Yes
My return has the same forms every year. This year, the federal program deleted one form FIVE times, so I had to keep putting the information in again AND it did not pass the information onto my state return so I had to pay to mail it certified mail.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Magkat
from Florida
Verified Purchase:Yes
I have been using the Premium version of H&R Block tax software for years. It always works great and is easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Memo2024
from California
Verified Purchase:Yes
Great way to keep everything in one place. Makes it easy to go back and double check work and history. Many ways to input info
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Carl F 66030
from Gardner Kansas
Verified Purchase:Yes
We have been using H&R Block Premium software for four years now and plan to continue. We have a high level of confidence that our return will be accurate and that we will get maximum benefits from it. We have never had any problems with our returns, federal or state.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 18, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mickele
Verified Purchase:Yes
I have used this software for several years and have had very little trouble with the exception of the last few years when I try to physically print and/or try to print the forms as a pdf it cuts of most of the page making it unusable.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Howie26
from Newbury Park, CA
Verified Purchase:Yes
This software is better than other tax software. It doesn't have animated graphics or spinning dots that would slow it down. It enables users to go back to any section quickly to edit information by using the Take Me To menu. The program covers all individual tax situations that I know of including high income situations and all types of investments that can appear on an individual return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 18, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock