Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Daniel67
from San Antonio Texas
Verified Purchase:Yes
I've use HR Block Premium Business Tax software for over 15 years and have no complaints. It's a great tax software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 24, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Good for taxes but charges extra for extension
on September 18, 2024
Posted by: JASJASJASJ
from Houston, TX
Verified Purchase:Yes
I have used this software for years and like that it includes five filings. However this year I needed to file an extension and suddenly the software wants an extra fee. Given this is the PREMIUM version and extensions are FREE to file, them charging extra is just greed. I just found the IRS free file option for an extension but it was silly to have to do that. Also the software cannot handle K-3 information just K-1. Quite the oversite for what they advertise as "Built for complex taxes, like 1099s". Guess not.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, September 19, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kevin M Austin
from Austin
Verified Purchase:Yes
…. And a great value. I purchased the desktop version.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Not able to adjust K1 loss based on available basi
on September 13, 2024
Posted by: RTRT
Verified Purchase:Yes
Hello,
I have an issue when importing K1 and not showing all the business loss on 1040 due to unavailable basis. It would have been nice if the software tracked the basis and adjusted the loss amount accordingly. Manually overwriting doesn’t allow e-file.
I have an issue when importing K1 and not showing all the business loss on 1040 due to unavailable basis. It would have been nice if the software tracked the basis and adjusted the loss amount accordingly. Manually overwriting doesn’t allow e-file.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, September 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wisconsin Jon
from South Range WI
Verified Purchase:Yes
I've used Tax Cut software for many years. I've always been satisfied with the products.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, September 9, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: UKITUS
from Ohio
Verified Purchase:Yes
We've used HRBlock for years and mostly it does the job with a few issues. This year unable to e-file as software wouldnt allow more than 1 copy of 8938 forms.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, September 3, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jdh123
Verified Purchase:Yes
Great and easy to use, will purchase again next year
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, August 26, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Addy225
from Florida
Verified Purchase:Yes
Eight months ago I believe I found an error in your system. After all this time I haven’t got an answer. 15 phone calls, broken promises. Shamfull.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, August 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock