TERRIBLE job of making updates available for MacOS
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Reasonable behavior for the price. However, the Interview approach was not very intuitive in entering Gas/Oil well royalties in the Miscellaneous income worksheet. In particular for multiple 1099-Misc royalties to enter, references to Copy 1, 2, etc as a first time user were found to be confusing. On-going instructional language to Rental income rather than Royalty Income was somewhat troubling. When errors were flagged in the review, appropriate correction actions were not obvious, perhaps due to the above mentioned Rental Income language versus the more appropriate Mineral Royalty language. Also, while state Income Tax returns were included with the Premium version with a reasonable addition fee for e-filing, completeing
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I understand it’s a huge undertaking to cover everything but I had trouble with the help. Some things were not covered good enough. With that being said, I would and have recommended this tax software. I will also buy it again just like I have for the last 15 years.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I had issues with car depreciation. You provided no support for the issue and worse yet I couldn't easily get to the form used to fill out the depreciation schedule, nor could I fill it out on the form. I wasted almost an hour correcting three items that should have taken less than 5 minutes.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Easy to use software product. Have used for many years. This time did have a minor issue with information that populated from last year. Once I figured it out, no more problems.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!