Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
1 out of 5
1
Poor handling of updates
on April 21, 2026
Posted by: Anonymous
from orlando, fl
Verified Purchase:Yes
TERRIBLE job of making updates available for MacOS
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent features that are easy to learn and use.
on April 20, 2026
Posted by: TBMFM
from AL
I have used H&R Block Software for years and I find my tax preparation experience less stressful than before.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
easy way to file
on April 20, 2026
Posted by: H and R EASY
from NY
easy to use and file ,Any one can do it and do it well
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Reasonably Priced Product Features
on April 20, 2026
Posted by: Carlh_02
from Englewood, CO
Verified Purchase:Yes
Reasonable behavior for the price. However, the Interview approach was not very intuitive in entering Gas/Oil well royalties in the Miscellaneous income worksheet. In particular for multiple 1099-Misc royalties to enter, references to Copy 1, 2, etc as a first time user were found to be confusing. On-going instructional language to Rental income rather than Royalty Income was somewhat troubling.
When errors were flagged in the review, appropriate correction actions were not obvious, perhaps due to the above mentioned Rental Income language versus the more appropriate Mineral Royalty language.
Also, while state Income Tax returns were included with the Premium version with a reasonable addition fee for e-filing, completeing
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
HR Block’s Help Section
on April 20, 2026
Posted by: Mickey Fra
Verified Purchase:Yes
I understand it’s a huge undertaking to cover everything but I had trouble with the help. Some things were not covered good enough. With that being said, I would and have recommended this tax software. I will also buy it again just like I have for the last 15 years.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not designed for ease of use
on April 20, 2026
Posted by: Moby100
Verified Purchase:Yes
I had issues with car depreciation. You provided no support for the issue and worse yet I couldn't easily get to the form used to fill out the depreciation schedule, nor could I fill it out on the form. I wasted almost an hour correcting three items that should have taken less than 5 minutes.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 20, 2026
Posted by: GL111
Verified Purchase:Yes
Software easy to use: I will now use instead of turbotax!
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy & accurate product
on April 20, 2026
Posted by: MSH297
from Ohio
Verified Purchase:Yes
Easy to use software product. Have used for many years. This time did have a minor issue with information that populated from last year. Once I figured it out, no more problems.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Showing 457-464 of 10958 results 
<< 1 ... 56 57 58 59 60 ... 1370 >>