Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: LJBROWER
from Los Angeles, California.
Verified Purchase:Yes
I have been using this software for many years. I like how it walks me through everything. Very easy to use. I like the meter at the back that lets me look for red flags and fix them.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, October 14, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HalleyGoshen
Verified Purchase:Yes
I've used HR Block software for over five years and never worry that there are technical errors in the returns I file.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, October 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Switched from TT because you ran on an older OS
on October 8, 2024
Posted by: Riredale
from Lake Oswego
Verified Purchase:Yes
I've used TT for many years, and it, too, is a good program. But in recent years, they have greatly tightened up the system requirements. From W7 they demanded W10, then W11. We have several older systems that work perfectly with W10, but TT wouldn't install.
I understand the need for periodic system "improvements" but it's become a joke with many in the industry that good old Windows7 was a very secure and robust OS, and that Microsoft keeps introducing new operating systems primarily to keep revenue flowing. Please consider jumping off that train and include older OS versions in future releases. I think you will get many more defections from TT.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, October 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Charged twice for state filing
on October 6, 2024
Posted by: lew99
from Grand Rapids, Mi
I had to resubmit my e-file for a missed identify pin which the software did not prompt me for - and I got charged again for the state. Really not right!
Cons: Hard to prepare
Value
3
Response from HRBlockBy Social Media Department, October 7, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: xxyy
from philadelphia
Verified Purchase:Yes
The biggest problem I have with HRB software is that the screen view can not be enlarged. , making it very difficult to read the texts on the screen.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, October 7, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ward M
from Scottsdale AZ
Verified Purchase:Yes
I have been using taxcut for 15 years. Very good and easy
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
New features: easiest Tax software to use yet!
on September 25, 2024
Posted by: SOulArtManiac
Verified Purchase:Yes
Unbelievable ease of use and how quick compared to year's past.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 26, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 88sman
Verified Purchase:Yes
i typed an extensive review of your product right after i filed but deleted it. why? because you insisted i agree to you using my comments in your advertisements. nope. do not want to do that, even though i thought my feedback was cogent it was only intended for your company to get the opinion of a person who did accounting all his life and maybe to improve your product. i think i may go back to turbo tax.
Response from HRBlockBy Social Media Department, September 26, 2024
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock