I have been using Taxcut for about the last ten years to prepare my taxes. I have a small law practice. After gathering all the necessary documents on my income and expense, it only takes me about 2 hours to prepare my tax returns. It’s really just a matter of following the step by step directions and just filling in the requested information This year, I further simplified the process by e-filing. The program made e-filing my federal and state returns a breeze.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, November 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using H&R Block Tax Software since at least 2012. I have always found the questions easy to answer and the program helpful in determining my deductions and other necessary information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media, November 5, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The application is very thorough, however, sometimes it is not user friendly. It is difficult to jump to specific pages and, sometimes, I have to start over from the beginning of the return and find myself being brought to pages that I had not previously seen. I sometimes feel like I am missing something when I use the software, which is unnerving. Additionally, I had a 1099-G this year that was inputted, and it didn't seem to make a discernible change to any tax owed. I completed the tax return to the best of my ability and inputted all monies received.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, November 3, 2024
We appreciate your time in sharing this with us! If we can help to make you have a 5-star experience, please let us know if your follow-up survey. Your feedback is important to us!
After inputting all information, etc. is frustrating trying to figure out how to fix any errors that might be showing.
Value
3
Response from HRBlockBy Social Media Department, October 22, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I had difficulty with e-filing multiple states. The error received made no sense. I chatted with an “expert” who gave me some no great advise.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, October 21, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.