Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Simplifies the tax process
on November 7, 2024
Posted by: andrew4971
from Kansas City, Missouri
Verified Purchase:Yes
I have been using Taxcut for about the last ten years to prepare my taxes. I have a small law practice. After gathering all the necessary documents on my income and expense, it only takes me about 2 hours to prepare my tax returns. It’s really just a matter of following the step by step directions and just filling in the requested information This year, I further simplified the process by e-filing. The program made e-filing my federal and state returns a breeze.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, November 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good product. Easy to use
on November 5, 2024
Posted by: meclex
from lexington, ma
Verified Purchase:Yes
Used for this year's tax preparation. A little bit expensive but easy to use and mt filing was done timely
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media, November 5, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Helped me again this year!
on November 4, 2024
Posted by: Mark1996
from Nebraska
Verified Purchase:Yes
I have been using H&R Block Tax Software since at least 2012. I have always found the questions easy to answer and the program helpful in determining my deductions and other necessary information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media, November 5, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Very Comprehensive but not always user friendly.
on November 2, 2024
Posted by: JudesInTheMood
from Boston
Verified Purchase:Yes
The application is very thorough, however, sometimes it is not user friendly. It is difficult to jump to specific pages and, sometimes, I have to start over from the beginning of the return and find myself being brought to pages that I had not previously seen. I sometimes feel like I am missing something when I use the software, which is unnerving. Additionally, I had a 1099-G this year that was inputted, and it didn't seem to make a discernible change to any tax owed. I completed the tax return to the best of my ability and inputted all monies received.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Team, November 3, 2024
We appreciate your time in sharing this with us! If we can help to make you have a 5-star experience, please let us know if your follow-up survey. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy to use! Easy to file!
on October 30, 2024
Posted by: Mary Alice
from Albuquerque NM
Verified Purchase:Yes
I’ve used H&R Block for 20-25 years now with my sole proprietor business. I will continue!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, November 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Can’t generate depreciation schedule
on October 29, 2024
Posted by: Denbob
from CA
Verified Purchase:Yes
Return prep was easy but there is no option to generate depreciation schedule for rental properties.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, October 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
H & R Block Premium 2023 Software
on October 21, 2024
Posted by: pwilkins
from Grove City, OH
Verified Purchase:Yes
After inputting all information, etc. is frustrating trying to figure out how to fix any errors that might be showing.
Value
3 out of 5
3
Response from HRBlockBy Social Media Department, October 22, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Mediocre review
on October 21, 2024
Posted by: Cant recommend
Verified Purchase:Yes
I had difficulty with e-filing multiple states. The error received made no sense. I chatted with an “expert” who gave me some no great advise.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media Department, October 21, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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