Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Anonymous
from Temple TX
Verified Purchase:Yes
Step by step,easy-peasy, all done in a couple of hours. Collecting all the necessary data from financial concerns took longer and more effort than filling out my 1040 with entries via a guided process. Kudos!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Drfoxx0457
from Tampa, FL
Verified Purchase:Yes
I have been using this program for years. I have never had a problem that you didn’t resolve. Thank you.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: erb25
Verified Purchase:Yes
Not as easy as TurboTax in terms of user friendliness, but was ok to use.
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy to use clear and concise
on January 22, 2025
Posted by: Johnny159
from Columbus, GA
Since my returns were not really complicated, I was finished and had both Federal and State e-filed within an hour…very easy to use would highly recommend……
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, January 23, 2025
Hello Johnny, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3
Good overall, but it has bugs
on January 13, 2025
Posted by: Dude19
I like the software and it worked well for my small business. I found a bug in the reporting of form 8962, Insurance from a health exchange. I got a letter from IRS that the information I filed was wrong.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, January 15, 2025
Thank you for your feedback. We stand behind our work and ensure that every client who files with us receives the H&R Block Guarantee. Our Tax Professionals are here to review your return and resolve any errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
Written by a customer while visiting HRBlock
Posted by: Joesi
from Texas
Verified Purchase:Yes
Should be better using this software second time around, my accountant said it was user friendly
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media, November 10, 2024
Thank you for leaving a review, and for providing positive feedback on our software. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Sean2024
from New Hampshire
Verified Purchase:Yes
Does a good job but I’d like to see 2 improvements. You only provide assistance for full year state residents but there are a lot of nonresident filers. You need to step it up to handle nonresident returns. Also, every year I have to figure out the level of software I used the year before. Why don’t I hear from you with a link to a download and a note that reads, “Hey Sean, In order to save you time we’ve sent a link to download the current year software…..”. Makes it easier for all involved.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media, November 10, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: KLONG36
from Sacramento, CA
Verified Purchase:Yes
I spend a lot of time entering tax-deductible items only to find out, at the end, that none of it matters because of the Standard Deduction. The program could do a better job of letting you know how much in tax deductions you'll need to come up with for it to make a difference in your refund amount.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media, November 10, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock