Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
I have been using your software for many years now. It’s easy to use with good help topics that are readily understood. The import feature of previous info is a great time saver.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible programming, every year it has more bugs
on February 12, 2025
Posted by: Whatever2025
from Tampa area
Verified Purchase:Yes
I’ve done my own taxes for years, and am very experienced at it. The past few years I’ve been using HR Block, and EVERY year I find defects in it. This year it was the energy credit form (5695), which produced different figures every time I ran it, and the 1099-R worksheet, which refused to acknowledge that part of my 1099-R was not taxable. I was forced to override HRB’s numbers in those forms. Worse, when I went to file I had to wait for an update to the vehicle depreciation worksheet - a deduction I didn’t even take! Previous years of this software have had issues too, and I learned to ALWAYS check each form before filing. This is the LAST year I will be using HR Block.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alexandria, VA
Verified Purchase:Yes
I’ve been using the software for over 10 years now. It’s easy, cost-effective, and I get a discount as a previous purchaser each year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Just wish the State would be just as good!!
on February 12, 2025
Posted by: PawPaw 1937
from Alabama
Verified Purchase:Yes
Been using for several years.....and will continue to do so!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jennie A
from SW Missouri
Verified Purchase:Yes
Have continually used this software for years - always satisfied!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Used for years. This year it was harder to prepare, but still the better product than turbo tax
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
This software covers every thing we need it too.
on February 11, 2025
Posted by: Ut Yama
Verified Purchase:Yes
We have used H&R software for about 10 Yr's now have always felt it is a great product. It has saved us a lot of time and money and headache.
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Beautimus
from Tucson, AZ
Verified Purchase:Yes
I've used this software for many years now (even when it was Tax Cut) and have been pleased. The only negative I have is that when circumstances change from the previous year to the current year, we can NOT uncheck a form that was used the previous year for the current year. This ends up with the Accuracy review posting warnings or issues which results in the forms having to be deleted at that time. This should be looked at and fixed. Thank you.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock