Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: rudas
from Southern Maryland
Verified Purchase:Yes
Been using H&R for at least 15 years; stay with a proven product. I wish there was a LINUX (Fedora) version. My only laptop with windows on it is getting old
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Software is good but does not crossover to website
on February 13, 2025
Posted by: Do I really need this
Verified Purchase:Yes
Why doesn’t the software interface with the website?
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Direct Debit information is not clear
on February 13, 2025
Posted by: KDKrah
from Michigan
I'm a former Enrolled Agent and I worked for H&R Block in Michigan for 12 years. The software is very good, but there is no confirmation of direct debit for federal tax payment. The voucher prints and the instructions say to mail payment which is misleading. There should be a page that prints and confirms and describes the details of the direct debit arrangements.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Leftymorgan
from Polk City Iowa
Verified Purchase:Yes
Have been using this product for a number of years and actually took the course and worked as a preparer for 2 seasons.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: BC47
Verified Purchase:Yes
Use it every year. Makes doing taxes so easy and accurate.
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dan 265
from New York
Verified Purchase:Yes
I have been using this text software for years. It makes my life easy.
It is very user friendly.
It is very user friendly.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Attleboro Dave
Verified Purchase:Yes
Bought this in january, and even though the price jumped quite a bit ( had to go up a grade to get what was on lower tier last yr), stayed with H & R Block..as always, worked great, and my fed and state efiles were in my account within 7 days! Menu driven, easy to follow
Response from HRBlockBy Eva, Social Media Team, February 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kgbcpa
Verified Purchase:Yes
Have been using this product for years and have been pleased with it but it’s getting very expensive so I may reevaluate for next year.
Response from HRBlockBy Kira, Social Media Team, February 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock