Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
Tried for 2023 return. H&R did something that required a newer computer than I had. Had used H&R for years prior to that with no problems. Situation forced me to do 2023 manually and I had problems. The only good thing about this is that H&R refunded my purchase price. Recently bought a new computer and filed federal but problem with state program. Trying to figure out how to get T-bill Interest income off state return. I thought it would automatically not be entered but that is not the case. After I get 2024 straightened out, I plan to get the 2023 Block program and do an amended return to correct my manual entry. H&R was always pretty easy prior to 2023 but my opinion has changed now. It has been a nightmare the past 2 returns.
Cons: Time consuming, Hard to prepare
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dc metro area
Verified Purchase:Yes
Bought the premium version hoping I could attach my solar energy tax package with my return. Alas, was not able to. Should make that part of the submission so people don’t get audited.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: lzhome
from USA
Verified Purchase:Yes
My MAC is on Big Sur 11.7.10 and will not update due to the age of the computer. It was a little tricky getting your software to install, but it did and worked fine. I concerned that next year your software will not install. I also have to keep saving the file because your software shut down without notice and I lost my data. Other than this I love the software and have been using it for years. Thanks.
Pros: Easy to import documents
Cons: Hard to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used H&R Block software for many years. Easy to use, accurate, updates are handled in a proper and transparent fashion.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DrTim
from PA
Verified Purchase:Yes
Overall, a good product. Mostly convenient. One glitch needs to be fixed. To efile, HRBlock extracted my AGI from last year's return, and extracted the wrong number, taking it from line 7 instead of line 11. That took me a few minutes to override but also made me hope that it didn't make other mistakes that I missed. Still, I'll probably use this product again next year.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TX
Verified Purchase:Yes
I have used H&R Block software for my taxes for many years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DDecraene
from Edwardsburg MI
Verified Purchase:Yes
all was good except for being charged 3 times for my michigan software.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
Long time user of this product for my family. I have filed for children for many years. Different types of income are no problem. It is great to be able to file the state returns after completing the federal. Great product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock