Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Great Tax Program
on February 17, 2025
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
I have used H&R Block Software for years going back to when in was Taxcut. I like that it is tailored to different needs. We have a business as well as multiple income streams. It is easy to use and imports the previous years data. Submitting your tax return is easy. I am sold on this program.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 17, 2025
Posted by: Pete B
Verified Purchase:Yes
I have been using the program for 15 years and I am very satisfied with the program and the ease for downloading
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time user
on February 17, 2025
Posted by: Anonymous
from Baltimore MD 21228
Verified Purchase:Yes
Been using H & R Block premium software for 15 plus years and would not think of switching. Very easy to use and love the 5 free filings
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Lackluster
on February 17, 2025
Posted by: Uggghhhh
Verified Purchase:Yes
The navigation around in the product has always been clunky. Additionally the printouts are ugly and look like old mainframe reports. Finally I had to pay to file state taxes even though I work at block.
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for bringing your concerns about our service pricing to our attention. We understand the importance of offering competitive pricing while maintaining the quality of our services. Your feedback is valuable to us as we continually strive to improve our offerings. If you would like to discuss pricing or have any issues, please reach out to us at 1-800-472-5625. We're here to assist you and ensure your experience meets your expectations.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
H&R Block review.
on February 17, 2025
Posted by: Jake321
Verified Purchase:Yes
Generally a great program. Some instances of insufficient background for modules. You have to take their word for it or look it up yourself.
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Always great
on February 17, 2025
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Great program. My only suggestion is to show an image of the state program BEFORE you download it. Once you install a state program, it shows an image of the states shape. It would be nice if it showed that same image when you are selecting which state program to download. That would help with preventing one from selecting the wrong state.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
disappointed.
on February 17, 2025
Posted by: GWC12
Verified Purchase:Yes
I have used this product for years..I can't say that it has improved, in fact this year's version was inferior to prior ones
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Hi, thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 17, 2025
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
Have used HR Block for years and have always been satisfied
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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