Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Very Satisfied with H&R Block Software
on February 18, 2025
Posted by: Anonymous
from Marietta, GA
Verified Purchase:Yes
I have used H&R Block to prepare my personal tax returns for the last several years and have been very happy with the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Reliable!
on February 18, 2025
Posted by: D Bailey
from Glasgow, KY
Verified Purchase:Yes
I have used H&R Block Premium for at least five years in a row. I love how you carry over data from the previous year which saves me time entering data. The step by step process is easy and I feel confident that it is done correctly!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Getting better!
on February 18, 2025
Posted by: JustJay32
from Richland, WA
Verified Purchase:Yes
Have been using H&R Block Prem for maybe 10 years now. Always happy with it. Only think I would like to see is import of W-2's in pdf format. Software already can import 1098 docs, just need to get the rest imported.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Income Bug
on February 18, 2025
Posted by: JAFM
Verified Purchase:Yes
Normally, I have given a 5. This time I found a bug that caused me several hours of rework. I had 3 sources of income last year. I had only 2 this year. When I deleted the first on the list, the software failed to delete the 1st source schedule C associated with it. So when I inputted the income for the 2nd source of income it was put into the old schedule c. I tried to remove the incorrect data but it wound up deleting my work.
Response from HRBlockBy Andrea, Social Media Team, February 21, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to walk thru
on February 18, 2025
Posted by: Tbh123
from New Tazewell, tn
Verified Purchase:Yes
Very helpfu, the review section needs a little improvement
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time user
on February 18, 2025
Posted by: 2Bobs
from Tarpon Springs FL
Verified Purchase:Yes
Have been using your program for 5 years and am very happy with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
It's taxes so...
on February 18, 2025
Posted by: OkieFM
from Muskogee, OK
Verified Purchase:Yes
I have used a different software the last few years and it seemed more user friendly than this software. But this appears to have gotten me the correct refund.
Pros: Easy to import documents
Cons: Time consuming
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on February 18, 2025
Posted by: hk2024
from IL
Verified Purchase:Yes
I have used this program for a number of years and have always been satisfied with it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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