Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Byron821
from Winter Springs Florida
Verified Purchase:Yes
I have been an H&R Block software customer for many years and have always enjoyed the ease of use and interactive tips. I also appreciate the software's ability to import previous years data and information from my brokerage accounts.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using HR for several years and find it easy to use and like how it imports info from prior years to make the current year easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ElderlyBureaucrat
Verified Purchase:Yes
H&R Block Premium with State is a solid product that I have used for many years now. Disappointed that the "Estimated Tax Planner" is missing in action, and Block doesn't say when, if ever, it will be available again.
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arlington, VA
Verified Purchase:Yes
I trust H&R Block to do my taxes right. There were a few hangups where I didn't know how to handle something and had to do it over a gain several times to get it right. My biggest complaint was that I couldn't figure out how to look at the tax form itself, to see how my entries were implemented. There may have been a way to do this but it wasn't obvious to me.
Cons: Time consuming
Value
3
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mcdc25
from North Tonawanda, NY
Verified Purchase:Yes
Returning customer who has used product for past 10 years and completely satisfied.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ramos2660
Verified Purchase:Yes
I’ve been using H and R for years and I wouldn’t change it for any other program.
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Federal rejects software because of user Pin
on February 19, 2025
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
My taxes are finished. I have used your software for years. My Federal continues to be Rejected. Rejection is due to a the signature PIn that I select is not being accepted. This is the second year we file married but separately. My wife only has a Pin from IRS because of years ago we had tax filing fraud. We haven't done my wife's taxes yet. Tax software states update waiting but I am not using the child tax credit section that is waiting for update. I even added my wife's IRS supplies pin to my return in Miscellaneous section to see if software needed her pin. I still get rejected.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RELee
from Louisiana
Verified Purchase:Yes
I have used Turbo Tax for ten years and before that paid to have my taxes done. I saw the HRB adds on TV and decided to migrate away from Turbo Tax. I did the software download. It was easy, intuitive, and thorough. I will use HRBlock again for sure.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock