Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Al4285
Verified Purchase:Yes
I am happy with the process as it allowed to submit our taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good, but not necessarily for complex taxes
on February 20, 2025
Posted by: LAKane
from Seattle, WA
Verified Purchase:Yes
I've been using your tax software for about a decade. It's largely intuitive, easy to use, and accurate, but as my taxes have become more and more complex there are areas where I am challenged to find the right information. This year that caused me to have to refile, adding a 1040-x into the mix. Nevertheless, that process was quite straightforward too, hence not so bad. All-in-all it's good but not awesome.
Value
4
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Performs as it should but lots of time spent answering irrelevant questions. At the same time, not enough clarification on other standard items.
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seneca sc
Verified Purchase:Yes
As always a great product. Easy install and easy to navigate
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good product. Does need minor modifications.
on February 20, 2025
Posted by: Jess111
Verified Purchase:Yes
Good product but didn’t take out the information that it said it was going to about my deceased husband.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Former Auditor
from New Mexico
Verified Purchase:Yes
For the past ten years or so, I used your product and found it far superior to the many others I used before I found you. It covers every tax situation one might have. Thank you for a superior product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dennis 101
from Dalton GA
Verified Purchase:Yes
Excellent product ... I have rental property and it worked great walking me through all options for my best return.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NoAuditsIn2025
Verified Purchase:Yes
The software is very user-friendly, and it found several errors that I had made in preparing my return. It was our first year of having to claim rental income, and the software provided very useful information on claiming deductions for our rental property.
Response from HRBlockBy Corrina, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock