Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
Tax Software
on February 21, 2025
Posted by: HR Block Tax
from Savannah Georgia
Verified Purchase:Yes
Good software and accurate. Price is to high for a DIY product.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Outstanding program
on February 21, 2025
Posted by: mm4s
from 98520
Verified Purchase:Yes
I've been using TaxCut / HR Block programs every year for over 30 years. it allows me access to any form with information and guided instructions for using them. It helps me plan for next year, and I can watch the total tax refund or amount due change as I complete each part of my filing. It is very sophoisticated, and warns if you try to file something outside of the norms. It is much cheaper than using an accountant, and if you are self-employed, I highly recommend trying it out for yourself.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Awesome product the H R Block Premium is.
on February 21, 2025
Posted by: Anonymous
from Mesquite, TX
Verified Purchase:Yes
I have been using this software since 2002. Love it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Over charged
on February 21, 2025
Posted by: Anonymous
from Leawood KS
Verified Purchase:Yes
I was charged 5x for the state e file because of a mistake on the federal file that prevented acceptance from the IRS
Pros: Easy to prepare, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple and easy
on February 21, 2025
Posted by: EO the Leo
Verified Purchase:Yes
I've used H&R Block for years. I've found the software easy to use and accurate.
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User-Friendly & Trustworthy
on February 21, 2025
Posted by: Anonymous
from Soddy Daisy, TN
Verified Purchase:Yes
I use H&R Block software every year, and I love it! So easy to use, and it gives me confidence that my taxes are done correctly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great
on February 21, 2025
Posted by: Anonymous
from the planet Venus
Verified Purchase:Yes
Very user friendly. Still in the process of using the software.
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Technical problems
on February 21, 2025
Posted by: Ken2024
Verified Purchase:Yes
Disappointed at the critical issues. Haven’t been able to complete the tax return due to the technical issues. The IRS even doesn’t recognize the rejection on their end, which indicates that my tax return hasn’t been transmitted properly.
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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