Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: val51
from AZ
Verified Purchase:Yes
I had an issue with the e file diagnostics...not allowed to e file. Morgan was patient and offered many
suggestions to solve the problem even though at the end it was unsolvable. I'm waiting for the next federal update to see is somehow the IRS has widened the parameters needed to e file. .
suggestions to solve the problem even though at the end it was unsolvable. I'm waiting for the next federal update to see is somehow the IRS has widened the parameters needed to e file. .
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Shiiboy
from Gallup, New Mexico
Verified Purchase:Yes
I have used H&R Block each tax season for several years.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
A bit pricey but easy to use
on February 23, 2025
Posted by: MDLdreamlife
from Fort Worth TX
Have been using H&R Block’s tax software for several years. Always been happy with its ease of use. Had to upgrade to Premium this since i am now self employed. Granted my return is not overly complicated so it was still ease to use.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Ramos2660
from TEXAS
Verified Purchase:Yes
I’ve been using H and R for years and I wouldn’t change it for any other program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
i have been using H&R for 11+ years. i m glad i bought this software.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WillWendy
from Yakima, WA
Verified Purchase:Yes
I’ve been using the product for many years and appreciate the ease of rolling forward prior year info. This saves a lot of time. The program is easy to navigate as well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Interview Questions good but needs improvement
on February 22, 2025
Posted by: Sam1006
from Seattle
Some complex interview questions require learn more with examples. Many do not have examples. The software does not allow more than five Form 8938 to be sent via e-filing. We get to know only at the end at the time of sending e-filing. This warning could have been given at the time of filling form 8938. Also, the software should provide table of changes to net tax payable or receivable each time the workings are saved. The reason being that there is a chance of making mistakes in the entries when the payable/receivable value goes from negative to positive.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Rashell24
from NJ
Verified Purchase:Yes
The app tried to double charge me for my state return.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hi, thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock