Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Anonymous
from Salinas CA
Verified Purchase:Yes
I have used H&R Block software for over several decades. If it failed to meet my needs I would not keep bying the Tax programs. I perticularly like the estimate of a IRS audit rating and the promice of assistance if I am auddited. About 50 years ago I was audited and at considerable expence compleatly won my case. The following year I was audited again for claiming a deduction of my audit expences and again compleatly won. Using H&R Block software releives me of worries of lost upaid for time defending against an audit and the stress and worry it causes.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sioux Falls, SD
Verified Purchase:Yes
Self-employment taxes are complicated. This program walks me through everything I need to file properly and get maximum deductions. I will keep using this program!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Wm Flake
from North Carolina
Verified Purchase:Yes
I have used Taxcut for the last 22 years. It is a great program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LES36
Verified Purchase:Yes
Purchase this product for the first time and was very happy with the results.
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Eagan, MN
Verified Purchase:Yes
Your H&R Block Premium tax software is simple to use, and your explanations for specific categories are simple to understand.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Virginia
Verified Purchase:Yes
I downloaded the Deluxe software. I live in West Virginia and this year efile for WV is not available due to a new form added to the WV return. I requested a ticket be placed to fix this glitch; however, that has not been done. This is a real inconvenience. I have used this software for many years and regret that e-file is not available.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great
on March 2, 2025
Posted by: Jim liming
from Mo
I did have problems with software purchased.
They issued new one. Problems solved.
They issued new one. Problems solved.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego, CA
Verified Purchase:Yes
The trouble I had last year showed up spoiling this year's return. The Federal return gave me an unbelievable problem with Form 7206 before my submission and then a short time afterwards I had to amend my taxes due to a very late item arrival and the amended Federal return would not transfer and provide me with an amended State return. This time around with an E-filing effort being rejected three times: the first and second times having Form 7206 problems without H&R being able to provide help and the third rejection being ID validation. Now sending by mail.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock