Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Thequilter
from Pennsylvania
Verified Purchase:Yes
I like your program but don't like the price increase every year
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
Software said it had no updates, but definitely needed them. The previous year any problems the software found you could edit once it showed them to you. Now it just shows you the problem and freezes or stays static so you have to delete the form and start over. Major inconvenience for quality of life improvements for something you have to pay a premium for.
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Reliability, consistency and ease of use .. get it
on March 4, 2025
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I have used this software for years and totally relied on it as the premium tax software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
It has been approved then last year. Some time it still has skips of interview.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago, IL
Verified Purchase:Yes
I have been using HR Block tax preparation software for over 20 years and each year it's been an improvement. This year I also used free Tax USA online version as well for comparison but got more savings from HRB. I like the GUI, that has a consistent look and feel. If there is something to further improve, I would suggest either AI based or experience-based prompts throughout the software to highlight checkboxes/options to review carefully for further savings targeted to income brackets.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Detroit, MI
Verified Purchase:Yes
Makes filing taxes so much easier than it used to be. I am a dedicated user.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I've used HRBlock tax software for years now. I am always happy with it and rest easy with their audit support knowing that I've crossed my t's and dotted my i's.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MichFiler
from Michigan
Verified Purchase:Yes
I have been using this for years and I am happy with the results. However, there are some areas that I wish would have been more obvious, such as Medicare and Self Employment deductions and how to classify pension income in the state of Michigan return.
Medicare - given we are drawing SSA and my wife has self employment income, the system should have ask directly if we are paying a medical insurance. I found out last year about deducting Medicare from her earnings. I missed this on the two prior years.
Michigan Pension Income - I am ask to classify income as private or public, but I could not find a definition in the program to help define these terms. I had to use Michigan GOV site to get this information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock