Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: MO Burkitt
from Ohio
Verified Purchase:Yes
makes life better for me. If I have to do taxes, make it ease.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dick40
from Walpole, MA
Verified Purchase:Yes
I use this every year to do my return, which is pretty complicated, and simpler ones for a few friends. Always easy and accurate. I've never been audited and only questioned because of incorrectly entering data. It is well worth the price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ddlem
from Indianapolis, Indiana
Verified Purchase:Yes
This is my 6th year of using your product. Never been happier.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Poorly designed section on 1099-R and RMD penalty calculation led to much wasted time and unneeded effort. Overall guidance used to be best in class. Time to check out Turbo Tax for next year's tax prep
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Corrina, Social Media Team, March 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
It's easy to use, asks the right questions, and files my returns reliably. Best of all -- unlike that other provider, it just works without loading me down with expensive options. Took off a star simply because _all_ the tax prep companies lobby for complex tax codes to keep themselves in business.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MikeFTaxPayer
from TampaBayArea
Verified Purchase:Yes
I made 12 estimated federal tax payments throughout 2024. You did not have enough text boxes to enter all 12.It should be a simple fix.
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baltimore, mD
Verified Purchase:Yes
The product was relatively easy to use and I really appreciate the ways in which it double checks everything and offers audit support. It is expensive, but seems to do a good job.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Juffair Bahrain
Verified Purchase:Yes
I thought this was fairly easy to use and quickly navigated my taxes. Ended up needing to pay a bunching Federal Taxes and still need to figure out the withholding amounts. N
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock