Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Sally 210485
from Maine
Verified Purchase:Yes
I'm biased as I was employed as a Block tax pro for forty years until covid came along.
I would recommend this to a friend!
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
Have used program for many years. Always good results
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We're so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GrammyCPA
from Buffalo NY
Verified Purchase:Yes
I am a retired CPA and I love the ease of the software- very user friendly
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: No Name 50
from Washington State
Verified Purchase:Yes
Had problems (AGAIN) this year with importing from Charles Schwab
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Xmantx
Verified Purchase:Yes
OK overall but sure wish it would import and populate K-1s. Bery confusing advice when data hand-entered.
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boerne, TX
Verified Purchase:Yes
Once again H&R Block sets the standard for comprehensive, easy to navigate, informative, and well-guided protocol for completing taxes in a timely, problem-free manner, especially for my longevity generation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Once installed the program worked without any fur
on March 6, 2025
Posted by: Jack 88
from KC, MO
Verified Purchase:Yes
Upon purchase, I installed on my desktop, but installing was difficult. I contacted support and they were able to help complete the installation.
Pros: Fast
Cons: Hard to prepare
Value
4
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TryHarder
from Denver Coiorado
Verified Purchase:Yes
The interview process works great. The thing I have problems with is the help process. I had a capital gains loss that did not show up on this year's return when I went to help it told if it was transferred last year, it will automatically transfer this year. It didn't. That amounted to a mistake in my return. and several hours verifying if it was really transferred.. It wasn't. It was a pretty costly mistake.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Chris-Social Media Department, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock