Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use. Form C can be a little confusing
on March 7, 2025
Posted by: truc
from Terre Haute, IN
Verified Purchase:Yes
Have been using for last 10+years. Much better than competitor
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
My Go To Tax Software
on March 7, 2025
Posted by: Anonymous
from Ct
Verified Purchase:Yes
I am very pleased with your software. I have been using it for over 20 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to prepare and file.
on March 7, 2025
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I purchased this software package in early December and found it highly useful to prepare and file my Federal and State taxes.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to do
on March 7, 2025
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
We bought a couple weeks ago and downloaded it what a easy way to do your taxes
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Uncomplicated
on March 7, 2025
Posted by: Tiller
from New Hampshire
Verified Purchase:Yes
Very understandable and uncomplicated-even when I had to amend the original form I sent in-I really appreciate the ease of doing taxes with H&R Block
Thank you
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use.
on March 7, 2025
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
I have been using for years, I will continue to use it.
Value
5 out of 5
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent program
on March 6, 2025
Posted by: Bot42
from Rainier, WA
Verified Purchase:Yes
Purchased this program last year and couldn’t be happier with it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
okay
on March 6, 2025
Posted by: Anonymous
from Phoenix az
Verified Purchase:Yes
I have been using H&R Block software for the last 13 years. This year and last year I couldn't get my previous year to load into the new software. Each time, I had to print out the old years copy and use the figures to start the current years return. Also, previous years I could put ssn number and employer number in and get my w2 in the program. This year, I had to take a picture and upload also other div and int forms had to be entered line by line. At the end, I saved a copy and went through everything to send the return to federal and state and it wouldn't do it. Finally after trying to send it multiple times, it finally went through even though nothing had been changed. This was the worst year using your program. It was much easier years before.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
3 out of 5
3
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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