Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: yyyyaavsss
Verified Purchase:Yes
I dont know if it is a glitch in your software or the IRS but they rejected my return because the AGI did not match up even though I have been using HR Block for years. I checked it and it was correct but still rejected twice.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Evea175
from Michigan
Verified Purchase:Yes
The program was fine. Didn’t like that I couldn’t complete the estimated payments until after the return was filed and accepted. Was unnecessary to have to wait. Also didn’t like how the Michigan estimates were buried and having to go to forms to print them.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jsf409chevy
Verified Purchase:Yes
Using it since before it was a download. Saw it evolve. Love it!
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Adams, NY
Verified Purchase:Yes
I have used this software for many years and am completely satisfied.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ERB17
from Saratoga, NY
Verified Purchase:Yes
I've been using this software for 20+ years. I am a fan but one improvement is needed.
It is too difficult to send a.copy of.completed returns to people. This process should be more.prominently displayed. I find it to be hidden away rather than obviously available.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Terribly overpriced. Difficult to use. Doesn't print out all the forms.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Don’t sell the program until it is ready to work
on March 9, 2025
Posted by: Naba9
from California
Verified Purchase:Yes
I purchased the Premium version in early January and was unable to complete my taxes until February 14th due to waiting for ongoing H & R updates with the standard mileage section for my business.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington Missouri
Verified Purchase:Yes
definitely disappointed with the software...waste of money since I still have to file paperwork since your software does not have forms required or able to process a form with "inconsistency" (i.e. cannot e-file with more than two care providers if one of them is your employer" stated in accuracy check)
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock