The software was easy to use and it provided insightful information throughout the process. It felt like I was aided by many years of accumulated institutional knowledge that made the software easier for me to use and understand.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
SO great I can download direct from brokerage but it missed the 1099-Misc that was part of the consolidated 1099- be nice if you could see what actually got posted instead of playing and seek with the sections- !099-Interest, 1099-B etc. I know it says to double check but the scattering makes it hard to be sure everything got picked up
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
I've been using H&R B software for many years and have found the interface to be easy enough to accomplish the tax preparation task. Just the ability to import the 1099's for investments directly from the brokerage house makes it worth the cost but all the tools make the tax return prep do-able for the average person.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The Federal was excellent but the Mass state was poor
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I was happy with product it my federal taxes were accepted on February 13 and has not been processed yet.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Easy import of last year data, straight forward logical questions to complete return, fairly painless and not too time consuming. Electronic filing and payment went smoothly.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 11, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!