Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Anonymous
from Champaign IL
Verified Purchase:Yes
Excellent program, easy to use, accurate and felt confident in the results
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boston MA
Verified Purchase:Yes
Did everything I needed the Premium software to do.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: EJ324
from La Grange Park, IL
Verified Purchase:Yes
I have been using HR Block for about 20 years and would never consider another tax system.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Orleans, LA
Verified Purchase:Yes
I have been using this software for about 7 years and have never had any problems.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fourwits
from Savannah, Missouri
Verified Purchase:Yes
Work great like it always does. I’ve used it for years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: UDRDG
from Virginia
Verified Purchase:Yes
I was very disappointed in the processing speed of the software. Specifically with the stock trade section. I had many of them, so I had to enter or verify each one. With each one, it took 30 seconds to a full minute to advance to the next screen. What should have taken a few hours took over 30 for me to complete. Additionally, the software would freeze and crash about every 30 minutes. After a crash, many times the file would be corrupt, and I would lose my work. I ended up saving multiple copies of the file every 30 minutes, but I would still lose work if I didn't do it quick enough. Also, the K-1 section left me guessing what information was needed in many cases. I had a similar experience the previous year.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Overall good tax software but with some quarks
on March 12, 2025
Posted by: Rak P
from NJ
Verified Purchase:Yes
Overall good tax program but there are some challenges to some of the special deductions. H&R program fail to recognize contribution to 401k and 457 together. It doesn’t even treat 457 as non-deductible addition to some of the states such as NJ. One has to know such tax quarks else they can easily make mistake.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
Value
5
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mesa Az
Verified Purchase:Yes
I have used this software every year for over 5 years now and love it, very easy to use.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock