Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: EdMull
from Seattle area
Verified Purchase:Yes
Easy to follow -should have done this before rather than hiring a consultant
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MomKBear
Verified Purchase:Yes
I buy this every year and it makes doing my taxes much easier.
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: shiner farm
from San Antonio TX
Verified Purchase:Yes
did not load my 2023 data as I was told it would, I have already sent in two write ups, please review them
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 15, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maine
Verified Purchase:Yes
Easy to use, very accurate and lots of help if needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gisela1
Verified Purchase:Yes
I was double charged for e-filing my state returns.. can you correct this??
Response from HRBlockBy Joy, Social Media Department, March 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from East Dubuque, IL
Verified Purchase:Yes
I have been using H & R Block software for years. Unfortunately, the cost is becoming unacceptable with the availability of free sites. I would prefer to continue, but it is becoming difficult.
Pros: Easy to import documents
Value
3
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I have been using this program for many years with great success. It is easy to follow. At any time you can ask a question and get an answer. I wouldn't use anything else. Plus, I have saved tons of money by doing my own taxes and I have learned a lot along the way.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SBH2026
Verified Purchase:Yes
I have used the program for several years and it continues to improve. It retrieves information from the previous year on your computer, and also will retrieve the tax information from your broker and put the information where it's needed. Once you have all your information in hand, it leads you from start to finish. And the planning section has improved also, much simpler to figure an estimate of your next year's tax bill and determine how much you need to add and to do estimated payments, etc.
The biggest complaint I had this year was in the printing of the return(s)....they printed so big that the returns didn't fit on the pages and it took some fiddling to find the way to reduce the size of the print-out to fit the printer paper, so I wasted alot of sheets. I set the print for 97% and then it worked fine. The printer set-up page might be improved some to make the choices more obvious.
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock