Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: LA1969
from Cumming,Ga
Verified Purchase:Yes
I bought this software this month. And I like the fact that I don't have to keep putting in passwords when doing my taxes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maine
Verified Purchase:Yes
Would have been a 5 star rating if year over year comparison was part of product features. This is such an important piece of analysis.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: FormerTurboTaxUserPhil
from Flower Mound, TX
Verified Purchase:Yes
I switched from Turbo Tax and am much happier with this product. The only concern I had was the return was rejected by the IRS and it was difficult to find and correct the data that was in error.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: mjonasson
from Logan, Utah
Verified Purchase:Yes
I have used the software for years and have found it to be very intuitive. I would be very reluctant to try a different option.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Happy puppy
from Gastonia
Verified Purchase:Yes
Very straightforward any helpful. I never worry about my taxes
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wmbpackerfan
from Williamsburg,VA
Verified Purchase:Yes
Software very easy to use and has some features that TurboTax did not have. So glad I switched.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: mjself1
Verified Purchase:Yes
I have been using H&R tax for years. I have never had any problems.
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Jf5050
from Wilmington Delaware
Verified Purchase:Yes
The federal taxes work great but the state calculated fields are not always correct. The Delaware tax program calculated the tax amount incorrectly (according to Delaware). . It was also hard to use and I had to go to the state"s information site to understand. I would love to give you details if you're interested
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock