Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: TonyDC
from DC
Verified Purchase:Yes
The software is very good and drives you through all the filing steps with clarity. However, my experience with the State filing was disappointing. I could never text with an agent online or e-file my State taxes as well. Here I believe HRBlock hid the fact that it can't e-file in DC...or am I wrong! I paid for Premium software, I should have been told...
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
I've been using this product since 1990 (or longer) without problems and always got the refund I deserved!! I highly recommend it!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Honolulu, HI
Verified Purchase:Yes
I’ve been using this for years and very happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Aristophil
from Scarsdale, NY
Verified Purchase:Yes
I've used the H&R Block tax preparation software for years and have always been happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: n0tBob
Verified Purchase:Yes
all in all good and easy to follow
the only downside is it does not do good job with imported rpts about Stock trades
Response from HRBlockBy Asiya, Social Media Department, March 20, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FAIRVIEW NC
Verified Purchase:Yes
I USED FOR A NUMBER OF YEARS AND WILL CONTINUE USING
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: From the Mitten
Verified Purchase:Yes
We have been using H&R Block software for several years and have had few difficulties in understanding our tax prep, even as our situation gets more complicated over the years. We have occasionally needed to get specific instructions through chatting. Best value out there!
Response from HRBlockBy Sean, Social Media Team, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jsmc1
from NYC
Verified Purchase:Yes
I bought this version by mistake. I'm trying to get reimbursed since I can't use it. I did buy another version. I have sent in a request to be reimbursed, but won't give my full SSN.
No, I would not recommend this to a friend.
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock