Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Great Software
on March 21, 2025
Posted by: Pbretz
from Asheville NC
Verified Purchase:Yes
This software is excellent and I would not be able to do my taxes without it. I recommend it highly to anyone. We have used your software for the last twelve years. Thank you for a great product:
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User friendly
on March 21, 2025
Posted by: 2025tax
from San Francisco, CA
Verified Purchase:Yes
The software is quite user friendly. It goes from page to page with adequate and straightforward explanation. Overall, I have a good experience even filing tax returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The confirmation process with prior year records.
on March 21, 2025
Posted by: Sthiro
from Los Angeles County
Verified Purchase:Yes
I have used H & R soft for last more than a decutede. They have only one year that they gave me a little struggle which was not a big computation issue. the e-file confirmation was wrong but never allowed me to override.
Other than that every year is smooth sailing to the end.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Stands the test of time.
on March 20, 2025
Posted by: Jjbwtonk
Verified Purchase:Yes
I have used this product for the last 20 years and am always satisfied.
Pros: Easy to prepare
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Solid company
on March 20, 2025
Posted by: Anonymous
from Carson City, NV
Verified Purchase:Yes
Have used this product for years, very happy with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sean, Social Media Team, March 21, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Doesn’t dis close they can’t handle a K-1
on March 20, 2025
Posted by: Gcarwy
from SC
Verified Purchase:Yes
Terrible. I downloaded this and learned it cannot handle a k-1. Now I need to obtain other software and file an amended return. I intend to ask for refund, but how dare you promise you can handle investments when you can’t.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Accurate Return
on March 20, 2025
Posted by: Anonymous
from Coppell, Texas
Verified Purchase:Yes
I order the new annual version each year. This software is the easiest to use that I have found. The results are accurate and easy to file on-line.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Automatic annual renewal makes it so easy!
on March 20, 2025
Posted by: Anonymous
from Denver, CO
Verified Purchase:Yes
Purchase the Premium Federal & State Tax Program every year. Always received in November, notified in advance and auto billed making the entire process customer focused and user friendly.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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