Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
easy to use
on March 21, 2025
Posted by: Geoge
from NC
Verified Purchase:Yes
The tax software was easy to use and the many possible questions were answered in nice pop up windows. I have used it for years and highly recommend it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Last update erased all files entries
on March 21, 2025
Posted by: MWLR
from Satsuma, AL
Verified Purchase:Yes
Last update wiped out all file entries completely snd had to reenter. Lot of extra work!
Cons: Time consuming
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 21, 2025
Posted by: bk59
Verified Purchase:Yes
Switched from Turbo Tax 2nyears ago and glad I did. Works excellent for my small contracting business.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Saved me from being a hostage to glitch Intuit pro
on March 21, 2025
Posted by: Pinky232
from Ny
Verified Purchase:Yes
There was a glitch in Turbo Tax which would not allow me to file. I had already paid. I sought out H&R Block because it's a name I know. I did my taxes in half the time, got a larger refund, and was able to e-file immediately for less than half the cost. I will never use anything else. I'm a convert.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
which SCHEDULES are required to be submitted
on March 21, 2025
Posted by: Anonymous
from OHIO
Verified Purchase:Yes
software should tell you which SCHEDULES are required to be submitted w your STATE return. in forms list, include column to indicate which forms are required to be included w STATE return. baby boomers in retirement now, are required to submit 'schedule of adjustments' and 'schedule of credits' w OHIO state return.
for OHIO state, Q on social security and railroad retirement benefits was spelled out NOT abbreviated 'RRTA', do NOT use abbreviations when asking questions. Federal income question reads 'enter your social security and tier 1 RRTA tax'. I had to rely on google to explain, what does 'tier 1 RRTA' mean ? We are paying for you to simplify the questions and NOT use abbreviations when doing so.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Better for ministers
on March 21, 2025
Posted by: CED72
from Sallisaw, Oklahoma
Verified Purchase:Yes
I have used The Block for years. A couple of years ago I tried another software but quickly decided to return the following year. I find Block easier to understand and much better at doing my husband’s self-employment tax for ministers.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on March 21, 2025
Posted by: MF67
from Nh
Verified Purchase:Yes
I’ve been buying HR Block tax software for many years. It has gotten too expensive and if I don’t get sale price or offers, im done with it for the future.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Accurate, easy to use.
on March 21, 2025
Posted by: rky1
Verified Purchase:Yes
Rock solid quality & credibility. Fully complete instructions, comprehensive and easy to follow, even for small business owners.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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