Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: BowTieJoe
Verified Purchase:Yes
Good value, but some error messages are cryptic and hard to clear.
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charlotte
Verified Purchase:Yes
Long time user…software has always worked great for us. Have upgraded from basic to deluxe to premium as our tax filing needs have changed. We’ll be buying again for next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 22, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
App folded, wrong screens, but able to succeed
on March 21, 2025
Posted by: Anonymous
from Texas
Verified Purchase:Yes
It worked, but only because I knew what I was doing. It up and folded, twice (app died). Financial Institution and Employer Import process was full of bugs, showing totally incorrect screens at times. Really confused me. Of all the years I have used this software, this one was horrible. I even made sure to have the latest updates before getting to it. I am approaching 60, and have been mostly a C++ developer throughout my career. Trust me, you need to do better next year.
BTW, this Review is even more stupid. I MUST put in a Nickname, but everything I come up with is already taken. Can't it auto-generate something. How junior. I swear.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
Most of the forms have good support and help, but many forms are missing the details. Every form you are asking me to fill in should have some detailed explanation on the bottom left like you have for most forms.
Otherwise, this software has been very helpful and made it very easy to do the tax filing even with complicated forms and processes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jdch
from Houston tx
Verified Purchase:Yes
Almost perfect but you didn’t tell where to send the quarter payments
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Donns, TX
Verified Purchase:Yes
Replacing Turbo Tax with H&R Block was a very good decision. H&R is a winner and TT is a loser.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Works well where it works but poorly in a couple a
on March 21, 2025
Posted by: Tax99
Verified Purchase:Yes
It would be rated 5 stars if it handled depreciation carry over from year to year better and handled Form 1099 MISC where the income is reported in Box 3.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Vip the humble
Verified Purchase:Yes
Calculations matched against my excel sheet computation. No errors found.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock