Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Anonymous
from Lexington, KY
Verified Purchase:Yes
This program does not automatically allow financial input to allow for periodic IRA distributions or any input
to reflect income that is in the final month of the year.
to reflect income that is in the final month of the year.
Pros: Fast
Cons: Time consuming
Value
3
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: DecoDoll
Verified Purchase:Yes
This is the only tax software that I will ever use! Year after year it has been smooth to use and always covers any tax situation I have.
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Dear Steph, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: PAUX
from Ajijic
Verified Purchase:Yes
This is final for me. I value the internet features as I am in Mexico
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Ramon, CA
Verified Purchase:Yes
The section of the software that deals with retirement distributions was very umclear. It didn't clearly describe a full "required" distribution from an IRA versus an "excess distribution".
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 22, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Fede88
from California
Verified Purchase:Yes
Your software can't be used in Windows 11 for the last three years, and I had to pull out an old computer with Windows 10 in order to do my taxes. Also, in one of the taxes I did this year for my daughter, your software was unable to add the income lines for a disabled person with no W2 income.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Customer Rating
5
MUCH BETTER THIS YEAR!
on March 22, 2025
Posted by: TRUMPYBEAR25
from MAD CITY WISCONSIN
I am glad I stuck with H&R block program this year...It went pretty smoothly . .. If I recall , they made some awful negative changes to last years program and was hesitant to use block for this years taxes. Thank you Block for going back to better format .
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Mfs72
from Texas
Verified Purchase:Yes
Updating the software on a Mac was not easy, I had to get into system settings and turn off some security settings in order for the software to update and let me e-file.
Cons: Time consuming
Value
1
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Donald S1
from Los Angles CA
Verified Purchase:Yes
The program got it done eventually. Support was very prompt. But support also wasn't really very helpful. I had to figure out most of the questions I had on my own.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock