Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5
I've used HR Block Premium software for many years
on March 24, 2025
Posted by: Survey10
from Camp Hill PA
Verified Purchase:Yes
I've used HR Block Premium software for many years. It's easy to use, has current tax changes/updates, pre-loads data from prior year taxes, steps you through categories to complete, has search capabilities to find topics and forms, summary pages, year-over year comparison, error/missing information check at completion before submittal, includes state tax return as well (for extra price), email communication, and status inquiry.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from nyc
Verified Purchase:Yes
my family has been using your software for more than 20 years. what erks us is that we are allowed 5 federal and state returns, we have to pay extra for extensions. this forces us to use the government free online forms or mail in a free paper copy
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hopefully777777
Verified Purchase:Yes
I bought a couple months agused for tax estimate. Now preparing returns. Appreciate ease of use
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Somewhat Easy
Verified Purchase:Yes
The only problem I've encountered is when a second wage earner is added (scanned), the W-2 defaults to the first wage earner's income. Then the app automatically overstates social security contributions, resulting in a higher, false refund.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Lake Doug
Verified Purchase:Yes
I was able to complete this in an orderly fashion , and understand the instructions fairly easily. At the end I only had a couple of problem areas to resolve.
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: mports
from Jacksonville, Florida
Verified Purchase:Yes
Great software, reasonably priced and easy to use. Also, support is first rate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Boog2
from Florida
Verified Purchase:Yes
I found the software a bit cumbersome. Couldn't go back and forth without having to keep going thru parts already answered. However, it did guide me thru correctly to do my taxes.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
It did not do what the packaging said it would do.
on March 23, 2025
Posted by: Eswaumama
from North Carolina
Verified Purchase:Yes
The tax software got the job done, but it is not user friendly. I hated it.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock