Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: CoachY
from Sheffield Village, Ohio
Verified Purchase:Yes
Easy to use and understand. It walks the user through all parts of filing a return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Somewhat confused
Verified Purchase:Yes
I have used the Professional version since 2018. By and large I have been satisfied with the software. However, the greatest improvement I would like to see is more contextual help for fields where the software requires user entry. Adding "hover over" explanations and / or examples would be most beneficial, especially within the Plan section. Finally, expediting software updates closer to end of January versus in March would be helpful.
Response from HRBlockBy Brittany, Social Media Department, March 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Randylittleman
Verified Purchase:Yes
Mr. Cotto was so much faster and easier to talk with than the tax preparer I have used for the last 20 years. Should have switched a long time ago!
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bremerton, WA
Verified Purchase:Yes
I have been using the H&R Block tax software for almost 20 years now and (obviously) have been pleased. It works the way I work and is clear and easy to use. In the past I have had rentals and the software works great with that as well. Never had any issues. Definitely recommended.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AJR22
from CALIFORNIA
Verified Purchase:Yes
I'V BEEN USING HRBLOCK SOFTWARE FOR YEARS AND WILL NOT CHANGE FOR OTHER SOFTWARE
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: taxbarbie
Verified Purchase:Yes
I am a former H&R Block tax pro and I have always been proud of the organization and the way we stood behind our clients. So I have the same confidence as I use the software for my own return in retirement,
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RWWtaxes 24
from Chapel Hill, nc
Verified Purchase:Yes
H&R Block Premium was okay and helped me prepare my taxes. The help function was not sufficient to answer my questions and the chat function helped but took a considerable amount of time to get the help I needed.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Deltona, FL
Verified Purchase:Yes
have used this program for years and the quality has continued to improve favorable each year .
Pros: Easy to prepare, Fast
Cons: Time consuming
Value
5
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock