Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
4
Good software but needs work on HSA interviews
on March 28, 2025
Posted by: Anonymous
from St Louis MO
Verified Purchase:Yes
Good reliable and accurate. I’ve used Block software for 10 years. Most interviews are intuitive. However interviews such as HSA contributions for people over 55 and older are poorly written and require one to review the results to the tax form to be assured of the correct input to the interview,
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: BKBD
from Fresno, Ca
Verified Purchase:Yes
I purchased this software online on 3-23-25 to do my 2024 taxes. I’m a senior and cashed in my stock last year as I needed the $ as my hubby passed away in 2023. It wasn’t a lot of $ but I had no idea if I was going to have to pay taxes on it so I purchased the software since I didn’t qualify to do the H&R Block FREE online taxes this year & also didn’t want to make any mistakes doing my taxes myself. It was a great purchase.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Prof44
from Chicagoland
Verified Purchase:Yes
I've used the H&R Block software to do our taxes for nearly 20 years, and it continues to take care of our filing needs, for both federal and state returns. Our returns aren't super-complicated, but we do have rental income in addition to most of the usual sources, and the interface is simple and intuitive. For years we used various tax preparers--one year, the "professional" made a fundamental error that required filing a revised return. At that point, we switched to doing it ourselves with the Block software, and have never looked back.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Christian14
from Chicago, IL
Verified Purchase:Yes
I have been using this software for over a decade and am pleased with the results. I expect to continue to use it in the future.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from virginia
Verified Purchase:Yes
Use this program for several years. Consider it very good. There are some areas for improvement though: make software more intelligent. Such as for example I am over 62 and work - and don't take social security. Software knows it ( my W2 form etc.). However, at the end it asks me if I have any social security income since I am over 62! This is minor thing... suggesting HRblock software designers use AI.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Very buggy
on March 27, 2025
Posted by: Prochemrider
from Texas
This works fine as long as you don't have foreign tax or a K-1 or anything other than down the middle stuff. I am not familiar with other tax products. They might be equally obtusive.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: disappointed49987
from pittsburgh, pa
Verified Purchase:Yes
after being on the phone with a very professional agent for an hour we could not make the State software correct a (small) error before filing
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Pleased customer 25
from Tennessee
Verified Purchase:Yes
I was pleased with how simple the software mad the task of doing my taxes
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock