Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: DIlzandrd
from Florida
Verified Purchase:Yes
Very easy to use. No complications & instructions are clear
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This is my preferred software. However this year I struggled since the movement was not intuitive. Rental property was not clear. Help questions did not help. And I was not able to print a paper copy.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: John878
Verified Purchase:Yes
fast connection, constantly saving my entries so that I don't have to worry about losing my data. user friendly soft ware.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brighton, Michigan
Verified Purchase:Yes
A great tax program that is easy to use and understand.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Tictoe
from Pensacola, Florida
Verified Purchase:Yes
Purchased it online. I liked it a lot better when we used to get the disc.
Cons: Hard to prepare
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Park City, Utah
Verified Purchase:Yes
I find the H&R Block software to be intuitive and easy to use. Hence I've remained a loyal user for several years. My return is somewhat complex with property sales, investments and rental income but all is clear. When I previously had issues with downloading the software because I was out of the country support was able to resolve the issue quickly. I'll be back!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: _mm__
Verified Purchase:Yes
Intuitive. Catches errors or "gotcha's" effectively before submission. Having been a longtime user, the instructions were easy for me. But a little bit better on-boarding experience might help for entirely new users to H&R Block. Usually that can be an upfront questionnaire that asks the basic "What was your XYZ situation last year", e.g. "What was your retirement situation", "What was your medical situation", "What was your housing situation" ... etc. It would make users more confident to cover everything prior to filling the official sections out.
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MLP1
from New York, NY
Verified Purchase:Yes
I have used H&R Block for years. It makes it easy to import last year's data.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock