This program has been my go to for a long time and will continue to use in the future.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Generally easy to use but support was not as helpful as I would hope. They seemed less versed in the issue than I am.
In the future, please add CA 568 to your state program.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I appreciate the ease of use, but I got lost in the filing process for the state form. Otherwise this would be 5 stars.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Easy to use and generally well instructed. Two of my issues needed better guidance. One was handling QCDs within my RMD. It was not clear that the package was handling the gift properly. Second, I would like to have seen my "capital gains carry over" highlighted somewhere accessible for next year's contest.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I have used this software since the 90's when it was known as TaxCut. Have been pleased with it as a whole because of its reliability and easy-to-follow interview. This year I found there were too many annoying "Data Verifications" before I could file the return. Some of these did not apply to my situation and were needless. The software was also lacking in its ability to receive data from a K-3 tax form.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I've been using this product for over 25 years and never had an issue!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!