Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Anonymous
from Miami
Verified Purchase:Yes
I love the program but I notice this year the improvement, the update is less than previous years. For example there was an attachment workshop that showed it was going to be attached to the filing and could not get any information such as why it needed to be attached as no data was on it.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Larry Br
from Harwich, MA
Verified Purchase:Yes
I use this product every year with excellent results.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Phil 7733
from Georgia
Verified Purchase:Yes
I’ve been using HR Block tax software for the last 15years and haven’t had any issues or problems. Their software is easy to install and use. One of the best features for investors or stock traders is the program will link-in with your brokerage accounts and upload the necessary information and documents saving you hours of tedious paperwork requirements. The programs audit risk scan is great too it will alert you to potential problems or mistakes you may have made. I don’t worry about being audited by the IRS because the software is solid.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DaveRet
from Alabama
Verified Purchase:Yes
Too many areas where I had to do research. The final review found issues with zero suggestions to resolve. In some instances, it pointed out a data review issue, without explaining what the issue was, or how to resolve it. In other data review issues. It referenced a field on another form. Why didn't the program move the data? Disappointed best represents how i feel
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Klb25
from Richmond, VA
Verified Purchase:Yes
Long time user and have had no issues in 10+ years
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rotterdam, NY
Verified Purchase:Yes
I’ve been using HR Block software for 16 years. That should say it all.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: emtp4me
from Maryland
Verified Purchase:Yes
Easy to use and understand all the different sections.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BBL574
Verified Purchase:Yes
While I as able to finish my tax return, the software is not very user friendly and lacks some functionality. I switched from Turbo Tax and will be switching back. The most disappointing thing was how poorly the software handle taking in uploads from my investment account. It was seamless with Turbo Tax, but HR didn’t handle the data well and I had to click through 69 “errors” that were not errors, they were descriptions of fractional share sales that the software apparently did not like. In addition the “help” descriptions while I am sure are accurate are complicated explanations unless you have some background in tax or accounting.
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock