Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
4
Overall, still a solid product at a good price
on April 15, 2025
Posted by: BillC2025
from South of Boston
Verified Purchase:Yes
Software provides quick easy to use screens with just the right number of navigational prompts. Access to forms is quick and easy as well. Information help could use some improvements. Generally, the information provided when searching how to do something is vague and uninformative. This year I was looking to calculate the basis on my sons ESA account and had to refer to the rather challenging to read IRS form information. If that could be interpreted and added to the help text that would be a first amongst tax software for the general public. Overall, still a solid product at a reasonable price. Thank you
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Majesty
Verified Purchase:Yes
It’s was really good tax software with very clear instructions that most people would like to use.
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
4
Reasonably scrupulous in identifying deductions
on April 14, 2025
Posted by: Bronceaux1
from Central Washington
Verified Purchase:Yes
I think the product is reasonably scrupulous in finding and explaining potential deductions, but it is not especially intuitive if you are preparing your forms piecemeal and not following the interview step by step. There are useful features that I did not discover until my return was nearly complete, and there are impediments to moving between the forms and interview that seem unnecessary.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I buy it every year because it works great
on April 14, 2025
Posted by: BBBabbs
from Broken Arrow, OK
I have been buying H&R Block software ever since I started doing the taxes myself. It makes it so easy to file. Everything is laid out well, and the help files are very helpful.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boise ID
Verified Purchase:Yes
Poor support.
Limited guidance
I look up a question....Turbo Tax has guidance NOT Tax Cut
I have been using Tax Cut for 20+ years, I think time for a change
Limited guidance
I look up a question....Turbo Tax has guidance NOT Tax Cut
I have been using Tax Cut for 20+ years, I think time for a change
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, April 15, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego
Verified Purchase:Yes
Been using HRBlock’s program for several years now and very satisfied with the product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CAlifornia
Verified Purchase:Yes
There are still numerous areas of the program that need to be improved and they are frustrating. But i heard other people state that Turbo Tax is worst. Next year I am going to catalog areas in which the program can be improved.
Pros: Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WICHITA KANSAS
Verified Purchase:Yes
You should a question about the IRS IP PIN before submitting the completed return to the IRS. Seems logical doesn't it. Since this number is only good for one year a remainder to your users would save a lot of frustration when getting a message back from the IRS stating your return was rejected due to IP PIN not updated.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock