Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
Have been using this product for several years. Satisfied with the software.
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Newport Beach, CA
Verified Purchase:Yes
I've used HR Block Tax software since it was Tax Cut and have been very happy with it.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Harry Chinn
from Naperville IL
Verified Purchase:Yes
When I purchased the product, it said it included 5 federal e-files but you had to pay for each state e-file. No where did it say you could only do 5 federal e-files. In fact when you do a federal e-file the screen give the option to enter the code for the included e-file or you can choose to pay with credit card for the e-file. Wouldn't you think that once you have used the 5 included that you could still e-file by paying with credit card? But no, you are locked out of any more federal e-files for ever. No where is that stated, nor are you given an info on possible options if any, such as buying another copy and using its codes or installing another copy of the program and using it on the same computer. Nor do they offer a copy of the program that offers more than 5 e-files, say maybe 10 or whatever.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, California
Verified Purchase:Yes
I have used HR Block Tax Software for many years. I depend on it for preparing my Federal and State tax returns each year. Also, I have used it for preparing both Individual and business tax returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I've been using H&R Block software since about 2007. Great as it's always been.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5
happy tax day
on April 15, 2025
Posted by: Pam SM
from Iowa City, IA
I have been using Premium for my rental for about 20 years. If find it's depreciation advice and schedule very helpful.
I thought I had submitted the returns for April 10; however, I didn't complete the last instructions. A reminder on that date would have been greatly appreciated. As it was I just submitted Federal and State at 2:35 pm on April 15. Whew!
I thought I had submitted the returns for April 10; however, I didn't complete the last instructions. A reminder on that date would have been greatly appreciated. As it was I just submitted Federal and State at 2:35 pm on April 15. Whew!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Lektro
Verified Purchase:Yes
Have used this product for years for my personal and business taxes. Very satisfied with the ease of use and will continue to buy again next year . Thanks for having a great product
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Phoenix
Verified Purchase:Yes
Overall, very helpful for the self-employed. I’ve used this software for several years. Some of the data checks that take you to the relevant IRS forms are confusing. Also, when you try to review a specific itemized list, all the lists appear and since they’re not identified clearly, you need to keep clicking on each to find the one you need - the software should take you to the correct list.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock