Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Sinotrek
from Cleveland, OH area
Verified Purchase:Yes
This program is adequate for basic taxes. I bought it because it says it can handle K-1 statements, but it can't handle them all. All of my K-1's had a few boxes with letters in them. These require additional input that the program said is beyond its scope and offered no solution - just left me hanging.
Also, I could not find a way to print (both hardcopy and pdf) my return without my full SSN on it for my records.
Also, I could not figure out how to clear the items that required data verification and several of those were my first name, which I assumed were auto populated on each form. So I just left them as is.
Also, I could not find a way to print (both hardcopy and pdf) my return without my full SSN on it for my records.
Also, I could not figure out how to clear the items that required data verification and several of those were my first name, which I assumed were auto populated on each form. So I just left them as is.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: flyera26
from Sterling Hts, MI
Verified Purchase:Yes
it was easy to download and have your prior year info loaded. Having all your documents at hand makes it easy to perform every step.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RB1208
from Rockford Il
Verified Purchase:Yes
I have been a customer of the software for 5 years. The ability to easily manage reporting investment income, including K1 businesses, keeps me coming back.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
Bought this software in 2024 -- and have had one problem after another, relate to the software syncing with your server. Three times it would not sync, unless I deactivated the firewall, anti-virus, and deactivated any proxy servers.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: AMS10
Verified Purchase:Yes
I have used HRBlock for years. One complaint I have is that they do not give enough information for stock investors. I have to manually enter my data as I do so many trades. There should be better instructions for manually entering group trades.
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boca Raton, Fl
Verified Purchase:Yes
Had an answer to all my questions. Guided me through the return addressing each of my issues
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dramatic Sop
from Tennessee
Verified Purchase:Yes
I have always gotten excellent results with H&R Block products!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: GBurns
from Homedale, Idaho
Verified Purchase:Yes
I have been using H&R for about 15 years. It continues to make tax preparation a one day exercise. I'm 76 and do my own without assistance.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock