Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: tx713
from houston tx
Verified Purchase:Yes
ive been using HRB for maybe 5 years and this year was the worst. every year i was able to connect to my bank and upload my 1099, but this year it kept giving an error saying not enough space.
Cons: Hard to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: DebRI
Verified Purchase:Yes
Fast and easy: Very professional and easy to understand
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Upstate NY
Verified Purchase:Yes
I used to use TurboTax until about 4 years ago when I switched to HRBlock. I have been very pleased with the switch. I do my own taxes but they are quite involved -- Sch C income, several rental properties, medical expenses, retirement income etc etc. Last year I needed phone support and was pleased with a helpful and prompt response
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ocala, FL
Verified Purchase:Yes
I have used H&R Block Premium for about 5 years now, always easy to use, even with my somewhat complicated businesses.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lt chaos
from Kansas
Verified Purchase:Yes
Yes, this is a great program to do taxes with. I was able to complete my taxes in the afternoon. Good deal.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Very easy-to-follow interview, and the accuracy check has saved my trouble many times.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: ARow222
from NJ
Verified Purchase:Yes
Buggy software wouldn’t let me file state and I had to file it on another website
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: John SK
from LA
Verified Purchase:Yes
downloaded it in Feb and several functions didn't work until later of March!!
When I ready to e file FED, it said I have exceed the maximum numbers of e filing!
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock