Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: SouthTexan
Verified Purchase:Yes
The structure of the program is good. Disappointingly, though, the program exists in substantially the same state that it did seven or eight years ago. With the H&R Block network of tax professionals, I would expect the in-program guidance to be better than it is -- rather than stagnating like the rest of the program.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: BojiLJL
from Milford, IA
Verified Purchase:Yes
I have used H&R Block Premium Software for quite a few years and I keep purchasing it because it is outstanding. My husband is self-employed and the software does a great job of helping organize the info and helping us be audit-free. I find it pretty user-friendly considering it's taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: IACPA
from Iowa
Verified Purchase:Yes
I have used for many years and it is pretty easy to use. Federal electronic filing worked fine, but state return for Iowa did not for my return and my daughter’s return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Customer Rating
3
Few quirks and some questionnaire not elaborate.
on April 16, 2025
Posted by: Gate122
from Oklahoma
Verified Purchase:Yes
During the questionnaires, it was determined the standard deduction is better for me. However, the itemized form and what I already filled out relating to it still there. This cause unsuccessful in the final check. I had to go back and find the form to manually delete it. Also, I wish for more explanation or samples during the questionnaires. Some are not straightforward.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: NBDD
Verified Purchase:Yes
Works well and I like the imports from previous years
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RG1040
from Harrisburg, PA
Verified Purchase:Yes
Ordered when first offered, started in early February to determine any missing info. Finished entry early April, received last update in early April and filed week before deadline. Before finalizing, rechecked entries and went final. Only glitch was bad PIN and had to print and mail. Easy one all data is available for income, withholding and deductibles.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Md
Verified Purchase:Yes
The software is very affordable, relatively easy to use, and imports TurboTax just fine. It takes a little time to get use to the differences from TT, which I have used for over a decade. Learning how to navigate through all of the necessary forms takes getting used too. Once you have some practice, software is easy to use. It is not quite as easy as TT when first trying to use it.
Pros: Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: HR user 9
from Indianapolis, Indiana
Verified Purchase:Yes
The software is easy to use and very helpful, been using it at least 7 years now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock