Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Chuck2025
from Toledo, Ohio
Verified Purchase:Yes
My accountant daughter, who prepares my tax return, made the software selection. H&R Block Tax software serves my income reporting well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: somedude
Verified Purchase:Yes
Makes doing taxes pretty easy but the interface is VERY dated, zooming in cuts off text and some kind of dark mode would be nice, bright white is difficult for people with light sensitivity. I may look at other software next year, I've used this for 20 years but I'm sick of fighting an interface designed in 2001.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KSH9
Verified Purchase:Yes
Tax preparation was easy but, for the 2nd year in a row I could not get e-file to work despite having PINs for my spouse and myself. So, for the 2nd year I had to mail the return in
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Harry the Horse
Verified Purchase:Yes
Using the software for more than a decade and will continue to do so.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
1
Premium software can't handle QBI from a trust
on April 17, 2025
Posted by: demx
Verified Purchase:Yes
Can't enter QBI data from K-1 Box 14 to K-1 worksheet or to Form 8995 because your software apparently assumes that QBI comes only from Schedule C? When I tried overriding Form 8995 to enter the QBI data, the form fails basic math (the lesser of two positive numbers is not zero). I'm probably going to have to do these returns by hand or use your primary competitor's software (which based upon a web search apparently has no issues with QBI originating from a K-1).
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Horvy
Verified Purchase:Yes
Program worked out well and saved me time and effort!
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Linux Geek
Verified Purchase:Yes
I wish you would make a version that runs on Linux.
I have one old computer that runs Windows that I have maintained just for income taxes. The other 9 systems in my home run Linux.
I have one old computer that runs Windows that I have maintained just for income taxes. The other 9 systems in my home run Linux.
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: WOWWOW
Verified Purchase:Yes
I have brought this software for over 10 years in a row, that says something me.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock