Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: P hilips
from Connecticut
Verified Purchase:Yes
I had problems with the download, but Ted’s worked hard to correct the issue.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: ACccc
Verified Purchase:Yes
The chat sessions saved me from filing an extension.
BUT , the error was visible to the agent and not me...software
should display all errors and maybe guesses about errors.
MY type-O produced a very large negative number.
The Rejection Report never highlighted that
should display all errors and maybe guesses about errors.
MY type-O produced a very large negative number.
The Rejection Report never highlighted that
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Jeff2106
from Boston
Verified Purchase:Yes
I’ve used Taxcut for over 10 years by now, and are now relatively efficient in doing my taxes with Taxcut. It’s not as Jazzy as TurboTax, but gets the job done and is less cumbersome.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TX
Verified Purchase:Yes
I’ve used Block for many years. This year the order flow seemed to shift and was harder to follow.
Pros: Easy to prepare
Cons: Hard to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sheboygan, WI
Verified Purchase:Yes
I have used HR Block software for ten years and it gets easier to do my taxes every year. Great in-depth explanations for every possible expense, credit or income line.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: djmacm
from florida
Verified Purchase:Yes
I have used H&R Block tax preparation software since 2002 and have always been impressed by the ease and efficiency thus afforded me in completing my taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Kel6
from Florida
Verified Purchase:Yes
I do needs to be more explanations on the software when you’re doing certain forms or you have certain questions I’ve noticed in the last few years they have gotten less helpful
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Cvanlue
from North Carolina
Verified Purchase:Yes
Been using for years but this year had an issue with that it automatically filled in the 8692 form and it was not accurate and we would have had to pay more taxes than necessary. Ended up paying someone to do our daughters taxes to make sure they were accurate.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock