Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: Anonymous
from California
Verified Purchase:Yes
Very well layedout interview format.
Great option that allows me to save then later continue the interview.
Law info at my fingertips if needed.
Love the audit meter.
Great option that allows me to save then later continue the interview.
Law info at my fingertips if needed.
Love the audit meter.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Matthew68
from Boise, ID
Verified Purchase:Yes
The dialog is easy to understand and makes it it easy to file my taxes. I'm disappointed that I can't install it on my own computer (I run Linux) and have to borrow a Windows system to get my taxes done.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: I like doing taxes
from NC
Verified Purchase:Yes
When we did our taxes married filing jointly we got very different amounts than marries filing separately. We are not in the child tax credit income range. Seems very wrong.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BD71
from California
Verified Purchase:Yes
Some items need to be more prominently shown. An example is designating a third party. It is easy to miss. It should be on a separate page. Also, IRS requires a separate statement to be attached to the return for certain items. There should be an easy way to type a statement to attach to the return.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Usefull Moon
from Varna, IL
Verified Purchase:Yes
Software worked well. Import from last year made data entry easier.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: HRuser33
Verified Purchase:Yes
I wish all the products offered where available on Apple platform
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Good product if your taxes are not too complicated
on April 17, 2025
Posted by: VeeW
from Colorado Springs, CO
Verified Purchase:Yes
It does a fairly good job of asking questions but severely lacks in answering mine. The "more info" rarely explains adequately. That is my main complaint. Also, when I review my documents there are things in there I simply do not understand where the information was obtained from and just have to pray it is correct. I have done my own taxes my entire life, worked for a season at H&R Block, and still don't understand. Better explanations would be helpful.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Guy568
from Minneapolis, MN
Verified Purchase:Yes
The step by step is helpful and pulling in last year's information makes it quicker. For some reason, the HSA pre populates with the spouses also contributing so it generates a tax on over contribution (which is not common)
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock