Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Posted by: hrblk2024
Verified Purchase:Yes
The submitting worked as it should this year but my NY return got rejected because there were two copies of form IT112R submitted. I wasn't able to resubmit it after deleting the extra copy until my second state return was accepted. That seemed like a glitch to me. I was having flashbacks...
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charlotte NC
Verified Purchase:Yes
Been a user for the past several years, and like the convenience.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Elmer2
from Atlanta
Verified Purchase:Yes
I was trying to find how or where I could go to have help with RMD's. I was passed to 3 different people and the last 2 said I needed to pay for help, and I bought the wrong program. I been with you for years and no help could be found. I even tried a more expensive program. No one was helpful and it took almost 2 hours to be told that.
Cons: Time consuming
Value
2
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
I used another brand in college, but H&R block is SOOOO much easier to use. have used for over 10 years now and will continue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Download the previous year feature not working
on April 17, 2025
Posted by: jer367
from Redondo Beach, CA
Verified Purchase:Yes
Your product has gotten worse. Previous years I was able to download my last year’s return useful information into the latest year’s return. This 2024 year, I wasn’t able to grab much of the useful data from the previous year’s return
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Scott80
from GA
Verified Purchase:Yes
I have used the tax software for several years and have found it to be easy to use and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
For the past 17 years I have used this product. It is so easy to use. Now thai I have retired, how I enter data has changed but the software was able to guide me accordingly.
Don't have to be a tax expert to use successfully 👍.
Easy to download and start using.
Don't have to be a tax expert to use successfully 👍.
Easy to download and start using.
Pros: Maximizes refund, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: none341234
from MA
Verified Purchase:Yes
It worked, but there area a lot of unexplained portions within the Q&A that require a lot of digging through the IRS instructions. And those IRS instructions aren't even linked. Needs a lot of work.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock