Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
Ok, but one drawback
on April 19, 2025
Posted by: Anonymous
from Atlanta
Verified Purchase:Yes
It's easy yo use, except schedule C has several lines which require an override. This prevents e-filing and makes no sense. It forced me to have to give up a deduction I qualified for.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
SC state electronic file not possible w/ form I335
on April 19, 2025
Posted by: WayneinSC
from Orangeburg, SC
Verified Purchase:Yes
Premium worked well for federal electronic filing but not for electronic filing for my South Carolina return. The software told me electronic filing of forms I-335, 435 not possible and I had to print and mail; forcing printing and mailing of 30+ pages by certified mail. These forms had to do with contractor work income; not an uncommon thing.
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Decade of satisfaction
on April 19, 2025
Posted by: Anonymous
from Vancouver, WA
Verified Purchase:Yes
I have been using this program for 8 years. Easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Don't buy this!
on April 18, 2025
Posted by: Rozie Pozie
from Indiana
Verified Purchase:Yes
I bought this in March for 2024 taxes and i will never buy another! Worst program i have ever used for taxes! Was not easy. Program didn't take my yes answers far enough for my self employment, kept having to go back and search for topics i needed. Not a good program!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and quick to complete if you are prep.
on April 18, 2025
Posted by: Cpwalter
from Easton, PA
Verified Purchase:Yes
I bought it with a discount offer which kept me a H&R user this year. Was easy to use as in past years. No complaints.
Pros: Easy to prepare, Fast
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software
on April 18, 2025
Posted by: Mikehxgkdgksjtsjtsj
Verified Purchase:Yes
Works as always! This line is to have enough characters.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
E-filing is still problematic.
on April 18, 2025
Posted by: MikeK3
from LA
Verified Purchase:Yes
E-filing is still problematic. No clear flag or instructions as to need for an IP PIN or that a new IP PIN was needed. Took extra hours to determine and fix this issue. Finally found the solution on a Turbo Tax You Tube video.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Some corrections are needed
on April 18, 2025
Posted by: Torly2
from Pittsboro NC
Verified Purchase:Yes
Your software is fine but I did have a harder time navigating through in some area's and it wouldn't let me delete forms even when I selected to delete. Also, in previous years my estimated tax for the upcoming year printed out with my Federal return but this year I had to figure out (wasn't an easy task) how to find and print them.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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