Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Great software
on April 21, 2025
Posted by: Anonymous
from Leslie, GA
Verified Purchase:Yes
I always purchase the software ahead of time. Been very happy with it for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software
on April 21, 2025
Posted by: MS730
from Upstate New York
Verified Purchase:Yes
I have found that this software is easy to use.i have been using it for a few now.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
No problems
on April 21, 2025
Posted by: paulbf1
from California
Verified Purchase:Yes
Did everything I needed. No problems and handled 2 different returns
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Works for simple taxes
on April 21, 2025
Posted by: KKRI
from Washington State
Verified Purchase:Yes
Please provide complete coverage, as when Qs are answered software says HR can not support I am on my own for some parts of tax filings and then it reverts to print and mail option.
Very poor 0 need complete coverage please
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 20, 2025
Posted by: Long on Experience
from virginia
Verified Purchase:Yes
Great and reliable program that I have used for business and personal for many years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use software
on April 20, 2025
Posted by: Anonymous
from Alamogordo NM
Verified Purchase:Yes
Easy product to use. Explanation drop downs are great help.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Horrible 2024 Tax Season Use
on April 20, 2025
Posted by: Anonymous
from Baton Rouge, LA
Verified Purchase:Yes
I bought this software just before tax day and I expected a great result from my previous 10 years in using it. However I found some deficiencies that wouldn’t allow me to use it for electronic submission this tax season. I was forced to have to mail my returns. Very disappointed.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product!
on April 20, 2025
Posted by: S0653
from Novi, MI
Verified Purchase:Yes
Great product. It is easy to use. Captured all my income tax details in an easy and efficient process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
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